Citizens Advice consumer service
Phone number
Email address
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Need help with utilities?
Scroll to find out about how I can help
Please note that many agencies and organisations have formal complaints and appeals processes. I cannot intervene or help until all these channels have been exhausted.
How I can help:
Raise concerns with energy suppliers, Ofwat, Ofgem and other regulators where appropriate
Help escalate cases involving public bodies or regulated utilities
Support constituents who are not receiving responses to formal complaints
What I can't do:
I cannot cancel private bills or write off debt
I cannot give legal or financial advice
Other helpful contacts
These organisations can help with a range of utilities issues.
Ofgem
Phone number
Email address
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Ofwat
Phone number
Email address
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FAQS
I cannot stop a disconnection myself, but I can help you escalate urgent cases with suppliers and regulators once you have used their formal processes.
Need to discuss your situation with me?
Call 01472 868 229 or send a message online.